Terms and Conditions

For Sessions & Services with  – All Affiliated Names: Naomi Mailhot, and/or Naomi Mailhot Psychic Medium, Spiritual Guide, & Spiritual Advisor, and/or Sage Rising Wellness, and/or Naomi Mailhot Alignment Life Coach.

Products/Services and Sessions (The Services): Psychic Medium Readings, Energy Healings/Tunings, Spiritual/Transformational/Empowerment/Alignment Life Coaching, and all Workshops/Classes, Retreats, and Teachings affiliated with Naomi Mailhot. This includes all websites, social media platforms and products affiliated with Naomi Mailhot.

Acceptance of Terms: All terms of this agreement must be accepted prior to Naomi Mailhot (and/or all affiliated names included in this document) conducting a reading, healing, coaching session, or any service or workshop/retreat/class, whether in person or through any form of communication (e.g., email, Skype, FaceTime, Facebook Messenger, Zoom, online platform).

Definitions: In this agreement, “She/her” or “Naomi” refers to Naomi Mailhot and all her affiliated names and roles, such as Spiritual Guide and Medium, Psychic Medium, Energy Healer, and Spiritual & Alignment Life Coach. “The Services” represent all services offered by her business under all names she embodies legally and spiritually.

Age Requirement: Participants must be 19 years of age or older, or 14+ and accompanied by a parent/legal guardian with written consent.

Service Discretion: By agreeing to receive any service from Naomi Mailhot (and/or all affiliated names included in this document), it is understood that The Services provided are to be used at your discretion.

Disclaimer: The Services provided do not constitute legal, psychological, medical, business, or financial advice and are not a substitute for professional care. Naomi Mailhot does not diagnose, prescribe treatment for, or cure any health condition. The Services are subject to the recipient’s interpretation. Choices and actions based on The Services are the sole responsibility of the recipient.

Liability Waiver: Naomi Mailhot (and/or all affiliated names included in this document) makes no guarantees with respect to the accuracy or quality of The Services. The undersigned releases Naomi Mailhot from any liability for loss or damage related to any information, suggestion, advice, readings, products, or services provided.

Travel Costs: Naomi Mailhot (and/or all affiliated names included in this document) is not responsible for travel costs or reimbursement in the event an event or private session is canceled or rescheduled.

Refund/Cancellation/Missed Session Policy:

Missed Sessions: Clients are responsible for remembering their session times. No reminders will be sent. Missed sessions will only receive the remaining time of the session, if any.

Time Zone Responsibility: Clients must convert session times to their own time zones.

Cancellation/Rescheduling: With 48 hours’ notice, clients can reschedule or receive a credit for the amount paid, to be used as soon as possible but in now way is taken off file. It remains until used.

Missed Session Rebooking Fee: An additional fee of $50 applies to rebook a missed session. No refunds or reschedules for missed sessions.

Cancellation by Naomi Mailhot: If Naomi cancels or there is a booking error, clients will receive a full refund or the option to reschedule.

Media Release: During events, you may be filmed, photographed, or recorded and may appear in media formats for promotion and publicity. By attending sessions, you consent to this media release.

No Recording Policy: Recording of sessions by clients is not permitted.

Professional Advice Disclaimer: Naomi Mailhot’s services do not replace medical, legal, or professional advice. Use your discretion and responsibility in applying any guidance received.

Session Frequency: Allow 6-8 weeks between readings to avoid dependence. Use common sense and intuition to judge when to book another session.

Coaching Integration: Aligned Living Coaching and Spiritual Coaching are incorporated in all sessions. Naomi Mailhot has professional training and certification in coaching, as well as extensive personal experience in healing and transformation.

Privacy Policy: Client information will be kept confidential and used solely for the purposes of providing services. Personal data will not be shared with third parties without explicit consent.

Limitation of Liability: Liability for any claim related to the services provided is limited to the amount paid by the client for those services.

Code of Conduct: Both the client and Naomi Mailhot (and/or all affiliated names) agree to maintain a respectful and professional environment during sessions.

Emergency and Crisis Situations: The services offered are not suitable for emergency situations or severe psychological crises. In such cases, clients are advised to contact emergency services or a qualified mental health professional. For emergencies, please contact 911 or go to the nearest emergency room.

Confidentiality Exceptions: While confidentiality is a priority, Naomi Mailhot (and/or all affiliated names) may be legally obligated to disclose certain information if there is a threat of harm to self or others, or in cases of abuse.

Intellectual Property: All materials provided during sessions, workshops, or retreats are the intellectual property of Naomi Mailhot (and/or all affiliated names) and may not be reproduced or distributed without explicit permission.

Client Agreement to Terms: By engaging in any services provided by Naomi Mailhot (and/or all affiliated names), clients acknowledge that they have read, understood, and agree to these Terms & Conditions.

 

LIABILITY WAIVER

 

In consideration of the Services and Products provided by Naomi Mailhot (and/or Sage Rising Wellness, and/or Spiritual Guide & Medium Naomi Mailhot, and/or Naomi Mailhot Aligned Living Life Coach, and all names associated with Naomi Mailhot), the Client:

Acknowledgment of Skills:

Acknowledges that Naomi Mailhot (and/or all affiliated names included in this document) possesses skills acquired through training and certification from Rhodes Wellness College, as well as life skills, personal experience, knowledge, and wisdom, particularly in areas such as meditation, mindfulness, trauma healing, addictions, personal growth, spirituality, and emotional wellness.

Medical Disclaimer:

Acknowledges that Naomi Mailhot (and/or all affiliated names included in this document) is not qualified to diagnose or treat physical or psychological medical conditions.

Client Responsibility:

Assumes responsibility for their own fitness to receive spiritual guidance, mentorship, and/or coaching services from Naomi Mailhot (and/or all affiliated names included in this document) and commits to seeking treatment, including diagnosis, from qualified medical professionals when necessary.

Waiver of Claims:

Waives and releases Naomi Mailhot (and/or all affiliated names included in this document), and each of them, from any and all claims for damages or loss that may arise directly or indirectly from the spiritual guidance, mentorship, and/or coaching services provided to the Client. This waiver encompasses claims in contract, tort, or otherwise, including, but not limited to, claims of negligence, physical, and psychological injury.

Release of Associates:

Waives and releases all respective partners, associates, instructors, employees, or other persons directly or vicariously involved in the delivery of counseling and/or coaching services by Naomi Mailhot (and/or all affiliated names included in this document).

Supplemental Waiver:

Understands that this waiver may supplement any other agreements between the Client and Naomi Mailhot (and/or all affiliated names included in this document) and, if signed in addition to other contractual documents, forms a severable and enforceable part, addition, or addendum to those documents.

Confidentiality: All information provided by the Client to Naomi Mailhot (and/or all affiliated names included in this document), whether verbally, electronically, in writing, or through any other form of communication, shall be held in strict confidence. This confidentiality obligation extends beyond the termination of the relationship for any of “The Services.”

Life Coaching/Spiritual Coaching

The client acknowledges upon booking the

Coach-Client Relationship:

  1. Coach’s Responsibilities:

The Coach agrees to maintain the ethics and standards established by the educational and certification programs completed. The Coach commits to utilizing all skills and educational tools obtained as a certified life coach. The Coach adheres to the established Code of Ethics and standards for life coaches. The Coach is not an advisor and does not diagnose, treat, or prescribe medicine or advice. The Coach is a qualified and highly skilled spiritual guide and medium with over ten years of experience, primarily using these skills during sessions. These coaching sessions are unconventional, focusing on soul guidance, energy expansion, and vibrational alignment through beliefs, thoughts, intuition, and the inner guide. While the Coach is not certified by the International Coaching Federation (ICF), they are a qualified and certified life coach.

  1. Client’s Responsibilities:

The Client is solely responsible for their own physical, mental, and emotional well-being, decisions, choices, actions, and results arising from or related to the coaching relationship and interactions with the Coach. The Client agrees that the Coach is not liable for any actions or inactions, or for any direct or indirect results of any services provided by the Coach. The Client understands that coaching is not therapy and does not substitute for therapy if needed. Coaching does not prevent, cure, or treat any mental disorder or medical disease. The Client acknowledges that the Coach’s services are based on the spiritual, conscious, and energetic aspects of the Client’s inner power and self. The Client understands that all of the Coach’s skills and abilities will be used as stated in part a. Additionally, the Client recognizes that the Coach is not certified by the ICF but is a qualified and certified life coach. The client also acknowledges and understands all of part a and the spiritual aspect of these coaching sessions.

 

PLEASE NOTE: upon booking you will receive a full booking form and waiver to sign, we go through the details and any questions or concerns can be addressed then.